Nowadays, there are many local e-commerce website in Malaysia. Lots of company or organisation starting to use website to do the business and gain revenues through Internet. Examples of local e-commerce websites are http://www.lelong.com.my/ ,
http://www.malaysiaairlines.com/ ,
http://www.neowave.com.my/ ,
http://www.airasia.com.my/ and so on.
Among this website, the http://www.airasia.com.my/ is the websites that i always visit.
http://www.airasia.com/
This website is provided by Airasia Berhad. The purpose of creating the website is to bring convenient to customers. Customer can make online flight booking without enter to the Airasia counter.
In the websites,there are many information provided. For example are the latest promotion of the flight tickets, attraction destination details, hotels details, travel services and so on. Within only a website, customers can catch and grab all the latest information to fulfill their needs.
To visit the website, the customers have to state their current location they situating and the prefferer language in the website.To buy the ticket customers have to become the Airasia before proceed to another steps.
All the instructions is stated to teach customer to make online buying. This will make customer feel more easy when trying to make transaction.Term and condition about carriage also listed to avoid customer become confuse.
The other services that the website provide include:
-- future flight info
-- products & shopping
-- pick a seat service
-- hotel booking, etc.
The design of the website is is nice.The colour use of the page is red which is match with Airasia theme. The arrangement of the icons in website is tidy and will not make customers feel comfortable.This show all the items in the website is well arranged.
Talking about the security to make online ticket buying, the security is quite good and safety. Everyone who want to make booking, he or she have to login. Then choose the desire flight and pay by credit card.While the system use to avoid payment fraud include Address Verification System(AVS) and Card Verification Number (CVN),etc.
After the transaction finish the Airasia will send a mail to inform customer. This such a good local e-commerce website is welcomed by all the users.
Friday, February 20, 2009
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